Mary Ellen West, LCSW

3724 Jefferson Street, Suite 207 Austin, TX, 78731

(512) 201-2995

Private practice therapist in Austin, Texas specializing in mental health counseling for children and adolescents

Nurtured Heart Approach® (NHA) Advanced Trainer

Being a kid today is not always easy.

Parenting can be difficult.

Sometimes we need a fresh perspective and new tools to help us cope with life’s challenges and difficulties.

I collaborate with children and their families to find solutions, boost capabilities and improve relationships.

I create a safe and comfortable space for children and teens to express themselves, discover their unique character strengths and become strong on the inside.

I work with parents to define and implement a clear and effective parenting strategy to nurture their child’s success.

CLIENT FORMS AND INFORMATION

Please do not send completed forms or any other confidential or sensitive information via e-mail, as it is not considered a secure form of communication and privacy cannot be guaranteed.

Click here for my HIPAA Notice of Privacy Practices.

Established clients: You can access my secure client portal here.

This is a release of information form parents can complete to consent to allow me to communicate with other professionals. The completed form can be uploaded via the secure portal linked above or printed out and brought to your next appointment..

New clients: When we schedule your first appointment following our initial phone consultation, I will send instructions for accessing my secure client portal where you can complete and submit the necessary intake forms.

Please check in with me regarding any questions. Thank you!

Patient Rights & Consumer Information

Accessing Your Health Records


You have the right to access your protected health information (medical and therapy records) in accordance with Texas and federal law. To request copies of your records, please contact us at:

* Phone: (512) 201-2995

* Email: maryellen@westfamilytherapy.com

* Mailing Address: 3724 Jefferson Street, Suite 207, Austin, TX 78731


Please allow a reasonable time for processing in compliance with applicable law.

Contacting the Licensing Authority


If you have questions about a licensed practitioner or need to reach the licensing authority, you may contact:

Texas Behavioral Health Executive Council

* Website: https://www.bhec.texas.gov/

* License verification and complaints: https://bhec.texas.gov/discipline-and-complaints/

Filing a Consumer Complaint


If you believe your rights have been violated or you wish to file a complaint, you may do so with the appropriate authority:

* Texas Behavioral Health Executive Council – Complaint information and forms are available at: https://www.bhec.texas.gov/

* Office of the Attorney General (Consumer Privacy Rights) – Additional resources regarding your privacy and health information rights can be found at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint/consumer-privacy-rights

To schedule a free 25-minute consultation call please contact maryellen@westfamilytherapy.com.